At Zentap, we understand that sometimes your marketing needs change and we may no longer be the best company to help you achieve your goals.
We do recommend speaking with one of our customer success specialists to help ensure that your service is terminated per your request and our policy.
All cancellations will go into effect on your NEXT billing date.
This means that if you signed up for an annual plan, your services would be canceled on the anniversary of the date you signed up.
You must submit a request via phone (310-997-4142), email (Support@zentap.com), or live chat at least 3 business days prior to your next billing date to ensure that the next charge is canceled.